SUBGENIE

Account Deletion

SubGenie account holders can permanently delete their account and associated team data.

Delete inside SubGenie

  1. Sign in to SubGenie.
  2. Open the menu and select Account.
  3. Select Delete Account.
  4. Follow the displayed confirmation instructions.

Account deletion cannot be undone.

Request deletion without the app

If you cannot access SubGenie, email the request from the email address registered to the account. This lets support verify that the request came from the account holder.

Request Account Deletion

Do not send your password, roster export, player names, or other player information. Support may request a limited verification step before completing the deletion.

What is deleted

Deletion removes the live account profile and its saved teams, seasons, players, games, attendance records, confirmed quarters, and lineup assignments.

Deleted database records may remain in routine provider backup copies for up to seven days. Those copies are unavailable through the app and are not used for ordinary operations. Limited security logs or records required by law may follow separate retention periods.